How to Choose the Right Tech for Your Conference Room

Start with how technology must benefit the room and its users before you look for features Stand in line. We’re all lusting over them and trying to figure out how to justify the $5,000 asking price for a Google digital whiteboard to add to the conference room. When it...
How to Develop an Effective Call Script

How to Develop an Effective Call Script

Turn it into a tool to prompt conversation and engagement. The big names in show business will tell you they don’t memorize the dialog in their scripts. The script is so well written that it becomes nothing more than a reference prompting them for a response. A good...
The Most Irritating Business Buzzwords of 2017 (So Far)

The Most Irritating Business Buzzwords of 2017 (So Far)

Use them with care. You’re putting style before substance. Language evolves. A product name enters existence and eventually becomes the word we use to describe everything like it. We say, “Pass me a Kleenex,” rather than a “disposable tissue.” “Just Google it,” we...

7 Ways to Prescreen Your Next Hire on the Phone

Anybody can look good on paper, but can they walk their talk? Doink! This resume just rocketed to the top of this list. There’s a checkmark next to every keyword. You almost have to wonder if this person is too good to be true. Only one way to find out, and that’s to...

CallSprout vs. Ooma: Which is Your VoIP Solution?

We’re the healthy Ooma Office alternative Oh, dear. It isn’t looking good for anyone considering Ooma for their VoIP. High startup costs, subscription expenses, extension fees plus extra outlay for conference calls? It all mounts up for a business. The great...

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